Cancellation Policy & Deposit

Please read our terms before submitting your booking request:

  • A 20% deposit is required in advance to secure your booking dates.

  • The remaining balance is due prior to arrival (payment details will be provided).

  • Cancellations made more than 14 days before check-in will receive a full refund of the amount paid, minus any transaction fees.

  • Cancellations made within 14 days prior to arrival are non-refundable.

  • No-shows or early departures are also non-refundable.

  • We recommend all guests obtain travel insurance to cover unforeseen circumstances.

Contact Us

If you have any questions about our Cancellation Policy & Deposit, please contact us by e-mail hola@casapitaya.es